Subscription FAQ
WHEN WILL THE BOXES SHIP?
Your first and every subsequent subscription box will be sent your way within two weeks from when your payment is made! Shipping within the US is an extra 3-5 business days with an option for faster shipping for an additional cost.
WHEN WILL MY CARD BE CHARGED?
You only need to sign up for the Club once. Your card or Paypal will automatically be charged on the same date in the following months!
HOW LONG DOES THE CLUB LAST?
As long as you want! If you've been in the Club for the whole 12 months, we'll just restart you in Month 1 but we'll be sure to send you new jewelry so you won't get duplicate designs!
WHAT IF I DON'T LIKE MY NECKLACE?
Your happiness is my goal, and if you're not happy with the mystery jewelry you received, first consider gifting it to a friend who would LOVE it! Otherwise, within 7 days of your receiving the necklace, please email me at hello(at)cydesign.studio and we can arrange an exchange with any other necklace you see in my shop.
You will only be charged once every month. You can opt out at any time.